1. What types of textbooks does Textbook Town offer?
We offer a wide selection of college-level textbooks across various subjects, including science, business, math, humanities, and more. Whether you’re looking for new, used, or digital editions, our catalog is designed to help students save money without sacrificing quality.
2. Are there any additional fees like tax or shipping?
No. The price you see on the product page is the total you pay. We do not charge sales tax, shipping fees, or any hidden service charges. There are no recurring subscriptions or automatic renewals.
3. When will my order ship?
Orders are processed within 1 business day. After processing, shipping typically takes 1–6 business days via USPS. You’ll receive a confirmation email with tracking details once your order is on the way.
4. What is your return and refund policy?
You can return eligible physical items within 30 calendar days of delivery. Items must be unused and returned in their original packaging. Refunds are processed within 3 business days after we receive and inspect the return. For more details, please refer to our Return & Refund Policy page.
5. Do you offer digital textbooks or ebooks?
Yes, we offer digital versions of select titles. These are delivered instantly to the email address you provide during checkout. If you experience any issues accessing a file, just contact us and we’ll resolve it quickly.
6. What if I can’t find the book I need?
If a textbook you’re looking for isn’t listed on our website, simply email us at support@textbooktown.com with the book title, author, or ISBN. We’ll respond with a personalized quote—there’s no pressure to purchase.
7. Is my payment information secure?
Yes. All transactions are securely processed through Stripe, a globally trusted payment gateway. We do not store your payment details on our servers. For more details, see our Privacy Policy.
8. How can I contact customer support?
You can reach us by email at support@textbooktown.com or call us at +1 (816) 895-0145. Our support hours are Monday through Friday, 9:00 AM – 6:00 PM MST. You may also write to us at:
Textbook Town
4445 N 36th St Apt 421
Phoenix, AZ 85018