This Privacy Policy describes how customer information is collected, used, and protected on textbooktown.com.
Information Collected
A. Information You Provide:
- Name, email address, phone number
- Billing and shipping addresses
- Order and payment details (processed securely through third-party providers)
B. Information Collected Automatically:
- IP address, browser type, device information
- Website usage: pages visited, session duration
- Cookies and tracking technologies for security and site optimization
Use of Information
- Fulfilling and shipping orders
- Communicating order updates and support responses
- Analyzing site performance and improving functionality
- Preventing fraud and maintaining security
- Complying with applicable legal requirements
Data Sharing
Textbook Town does not sell or rent customer data.
Limited sharing occurs only with:
- Payment processors
- Shipping carriers
- Website hosting and analytics providers under strict confidentiality agreements
Security Measures
- TLS 1.3 encryption protects all data in transit
- Secure server environments with access restrictions
- Regular internal security reviews
Data Retention
Customer data is retained only as long as necessary for:
- Order processing and customer service
- Legal and regulatory compliance
Once no longer needed, data is securely deleted or anonymized.
Your Rights
Depending on your jurisdiction, you may request to:
- Access, update, or delete your personal data
- Opt out of certain data uses
- Submit a formal request via email
Children’s Privacy
Services are not intended for individuals under 13 years of age. No data is knowingly collected from minors.
Policy Updates
This Privacy Policy may be updated periodically. Updates will be posted on this page with a new effective date. Continued use of the website indicates acceptance of any changes.
Contact Information
Email: support@textbooktown.com
Phone: +1 (816) 895-0145
Address: 4445 N 36th St Apt 421, Phoenix, AZ 85018
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM MST